Shipping Policy

Last Updated: May 15, 2026

Thank you for shopping with Shiner Aura. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• During high-volume periods, processing times may be slightly delayed.

Once your order has shipped, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

3. Domestic Shipping

We currently ship within [Country/Region].

Please ensure your shipping address is accurate and complete before placing your order. We are not responsible for delays or lost packages caused by incorrect address information.

4. International Shipping

International customers may be responsible for:

• Customs duties
• Import taxes
• VAT or additional fees imposed by local authorities

These charges are the customer’s responsibility and are not included in the purchase price or shipping fees.

5. Tracking Your Order

Tracking information will be sent via email once your order is shipped. Please allow up to 48 hours for tracking updates to appear.

6. Lost, Delayed, or Damaged Packages

If your package is lost, delayed, or arrives damaged:

• Contact us at [Your Email Address]
• Include your order number and relevant details

We will work with the shipping carrier to help resolve the issue.

7. Incorrect Shipping Information

If an order is returned due to an incorrect or incomplete address provided by the customer:

• The customer may be responsible for additional shipping fees
• Refunds may exclude original shipping charges

8. Delivery Issues

Once a package is marked as delivered by the carrier, we are not responsible for stolen or missing packages. Please check with neighbors or your local carrier office if you cannot locate your delivery.

9. Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: [shineraura@gmail.com]
Store Name: [SHINER AURA]
Website: [Your Website URL]